The Order tab displays orders placed either by your store's
users or by you to other stores.
Figure below is the order tab displaying a list of orders in different stages.
A badge is also visible indicating there are pending task for some of the orders in
the list.
Fig: Order tab displaying a list of orders.
If the tab is currently unselected, a badge appears whenever
there’s new activity e.g a new order, status changes etc. Each order
with new activity also displays a badge. The badge is also displayed
on launched.
Orders with a right-to-left arrow (←) indicate orders
received by your store, while orders with a left-to-right arrow (→)
represent orders you placed with other stores. Orders with curbside
pickup are indicated with walking person icon with Pickup next to
it. Deliveries are indicated with a car icon with the delivery address
(shortened).
MANAGING AN ORDER
From the Main Menu
Many order management actions are available from the Main Menu.
Fig: Action available from the Main Menu.
Additionally, quick actions for individual orders can be accessed via
the Context Menu. To open the context menu, simply click and hold
(long press) on any order.
From the Ticket
Most key actions for an order, such as Accepting, Filling, Canceling,
or Notifying, can be performed directly from the ticket. Simply click
on the order ticket to open it, then choose the desired action from
the Main Menu or the buttons available on the ticket.
Fig: Order with options to Accept or Reject an offer.
Fig: Button to send a fresh quote in response to a request.
CLEARING AN ORDER
From the Main Menu
Orders that have been Delivered, Canceled or Voided can be cleared. To clear
an order simply long-click and select Clear from the menu.
Fig: Clearing an order from the tab.
From the Ticket
You can also clear an order form the Main Menu of the ticket.
Simply open the ticket and click the Main Menu at the top righ side.
Select Clear.
SEARCHING FOR A CLEARED ORDER
Recently cleared orders are available in the Recently Cleared page.
Fig: Button to send a fresh quote in response to a request.
To go to the Recently Cleared page simply,
From the Order tab's Main Menu, select Cleared Orders.
Select the desired order from the list.
Select Undo clear from the context menu to undo a clear.
The order will disappear from the current list reappear in the main tab.
SEARCHING FOR A OLD ORDER
Order that are very old are removed from the recently cleared order list
from time to time and archived. To look up such orders simply use
the Search Orders functionality.
To go to the Cleared Orders page simply,
From the Order tab's Main Menu, select Search Orders.
